Shipping Time
At HOLOHOLO, we strive to deliver your orders quickly and reliably. Below is important information regarding shipping times and costs.
1. Processing Time
- Standard Orders: Usually processed within 1–2 business days after payment is confirmed.
- Expedited Orders: Processed within 24 hours.
- Custom or Personalized Items: May require additional processing time.
2. Shipping Methods & Delivery Time
We partner with premium carriers such as FedEx, USPS, GOFO Express, and Yunexpress to ensure fast and reliable delivery.
Note: We cannot deliver to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Puerto Rico, or the US Virgin Islands. Standard shipping applies to all other locations.
Estimated Shipping Time
| Shipping Type | Processing Time | Shipping Time | Total Delivery Time |
|---|---|---|---|
| Standard Shipping | 1–2 business days | 3–4 business days | 4–6 business days |
| Expedited Shipping | 24 hours | 1-2 business day | 1–3 business days |
| Other Shipping (e.g., Pre-sale Items) | 1–2 business days | 7–21 business days | 8–23 business days |
3. Shipping Costs
- Standard shipping in the US is $6.65 per order.
- Expedited Shipping in the US is $19.00 per order.
- Orders over $59 qualify for free standard shipping.
- Other shipping costs vary by destination and will be calculated at checkout.
4. Sales Tax
Sales tax is a government-mandated consumption tax applied to the sale of goods and services. The amount of sales tax varies depending on the customer’s location, as different states, cities, and counties have different tax rates.
Sales tax for all orders is automatically calculated based on the customer’s location. The prices displayed for products and shipping do not include sales tax. During checkout, the applicable sales tax will be added according to the customer’s shipping address.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can track your package directly on the carrier’s website, or our tracking page.
6. Important Notes
- Delivery times are estimated and may vary due to weather, holidays, or carrier delays.
- Please ensure your shipping address is correct; incorrect addresses may result in delivery delays or additional fees.
7. Contact Us
If you have any questions about shipping, delivery times, or costs, please contact our customer service at: service@holohololife.com