Preguntas frecuentes

Material & Safety

Can HOLOHOLO stainless steel bottles be used in dishwashers, microwaves, or other appliances?

At HOLOHOLO, we focus on durability and performance in all our stainless steel bottles. To ensure the best experience and extend the lifespan of your bottle, we recommend the following:

  • Not dishwasher safe: The high temperatures in dishwashers can affect the thermal performance and potentially damage the design or finish on your bottle.
  • Do not use in microwaves, heated bottle warmers, or expose to open flames: Excessive heat can compromise the insulation and may cause distortion or damage to the bottle.

To maintain the quality of your HOLOHOLO stainless steel bottle, we recommend handwashing, especially the interior lining.

What is Tritan, and is it safe?

Tritan is a durable, high-temperature resistant plastic that is BPA-free. It does not release BPA during production and meets FDA standards for safety. This material is commonly used for baby products in both the U.S. and Europe, making it a safe and eco-friendly option for everyday use.

Shipping & Order Processing

How long will it take for my order to be processed?

For in-stock products, orders are processed within 24 hours and typically ship within 3-7 business days. For pre-sale items, please refer to the estimated shipping time listed on the product page.

Cleaning & Maintenance

How should I clean the straw of my bottle?

There are a few effective ways to clean the straw:

  1. Use a straw brush to clean the inside.
  2. If you don’t have a brush, you can use a bobby pin and a piece of yarn. Thread the yarn through the straw and pull it back and forth to clean.
  3. Pour a small amount of salt into the straw, pinch both ends, and shake gently. Rinse with water afterward.

How can I prevent my stickers from peeling off?

Our stickers are waterproof and designed to stay intact during washing. To prevent peeling or bubbling, make sure to dry them promptly after washing. Extended exposure to water can cause the stickers to bubble over time.

Does the bottle have any smell?

HOLOHOLO bottles are made with high-quality materials, but new bottles may have a slight smell due to silicone components or other materials.
If you are sensitive to the smell, simply wash your bottle with warm water or use natural deodorizers like lemon or orange peel to remove the odor quickly.

Material Care & Maintenance

Why does the silicone on my bottle turn white?

Silicone can absorb minerals such as calcium, magnesium, and iron from water, which may cause a white residue. Simply wash it and dry it immediately. Store it in a dry, ventilated area to prevent further discoloration.

Customization Options

Can I customize my HOLOHOLO water bottle?

Yes! We offer customization options, including laser engraving and silk screen printing. Please note that customization requires a minimum order quantity of 500 units per color.

Product Features

How long does the Family Quencher bottle keep liquids warm?

The Family Quencher bottle can keep liquids warm for up to 24 hours. When filled with hot water, it will maintain a temperature of around 45°C after one day. The exact duration of heat retention depends on factors such as the number of times the lid is opened and the initial temperature of the liquid.

Can I put boiling water in the bottle?

For stainless steel bottles:
Our stainless steel bottles feature a 316 stainless steel inner lining, designed to safely hold hot liquids. However, for safety reasons, we recommend:

Filling with beverages below 50°C (122°F): Since the bottle uses a straw design, very hot liquids could cause burns or splashing. It’s safer to use the bottle with drinks at a moderate temperature to avoid any potential risks.

For non-stainless steel bottles (such as those made from Tritan or other materials):
These bottles are not designed to hold hot liquids. We strongly advise against filling them with hot water, as the material may not withstand high temperatures and could warp or become damaged. Always use these bottles with cool or room temperature liquids for optimal performance.

Can I use the bottle for sparkling drinks?

We advise caution when using HOLOHOLO bottles for sparkling drinks. Carbonated drinks can create pressure inside the bottle, especially when shaken or stored improperly, which may lead to spillage.
Tip: Avoid vigorous shaking and store upright to prevent overflow.

Will the bottle leak when carrying it around?

HOLOHOLO bottles are designed with precision-sealed rings and threaded lids to ensure they are leak-proof under normal usage.
As long as the lid is securely tightened, you can confidently carry your bottle without worrying about leaks.

Are the small gaps in the inner lining or the vertical seam on the handle normal?

Yes, these are completely normal. All HOLOHOLO bottles are manufactured using advanced production techniques. These small seams or molding lines are unavoidable during the molding process and are not defects.

Is the small gap on the side of the straw lid normal?

Absolutely! The small gap on the side of the straw lid is part of the manufacturing process and is simply a molding seam. It does not affect the functionality of the bottle and is not considered a defect.

What makes the Margaret bottle special?

The Margaret bottle is designed for both women and children, blending functionality with creativity. Each bottle comes with an artist-themed sticker, giving children the opportunity to engage with art. The bottle is made from Tritan, offering both durability and heat resistance for safety and peace of mind.

What is unique about the design of the Margaret bottle?

The Margaret bottle features a "dual-drink" design with a switchable cap that allows users to choose between a "straw mode" and a "direct drink mode." It also includes a convenient, portable handle and a leak-proof seal for easy, on-the-go hydration.

Can the Nut Tea Brew bottle be used for juicing?

Yes, the Nut Tea Brew bottle is designed to accommodate both brewing tea and making fresh juice. Simply flip the tea filter, and you can easily create fruit tea or juice in one bottle.

Can I microwave the Nut Tea Brew bottle?

The Nut Tea Brew bottle is made from high-quality borosilicate glass, which is microwave-safe. However, please avoid microwaving the lid and tea filter.